Welcome to SoundGateLibrary.com We deliver sounds.

Privacy Policy

PRIVACY POLICY


Effective as of March 1, 2020

We process (collect, use, and share) your personal data in accordance with privacy laws to make sure your data protection rights are enforceable and implemented.

We have integrated various technical and organizational solutions to comply with applicable personal data, privacy, and data security laws in countries where we operate or where the applicable law applies to our business.

The Privacy Policy defines principles and basic rules according to which we process your personal information, and clarifies our responsibilities while processing your personal data. We do not intend to collect personal data of children (persons under the age between 13 (thirteen) and 16 sixteen years old depending on a country.

Our contact information:
SoundGateLibrary Michal Jaroszewicz
Address: Dunikowskiego 3/26, 02-784 Warsaw, Poland
Email: support@soundgatelibrary.com

1. TERMS WE USE AS LEGAL GUIDELINES OF THE PROCESSING


There are some legal bases for the processing of your personal data and we count on them to process your personal data. We use the main three bases to process your personal data: consent, contract, and legitimate interest.

Consent - your clear agreement to the processing of your personal data for a specific purpose.

Contract - the legal basis for the processing of your personal data necessary for us to perform a contract to which you are a party or in order to take steps at your request prior to entering into a contract.

Legitimate Interests - the reason why the processing your data is necessary which is based on the legitimate interests or the legitimate interests of a third party, provided those interests are not outweighed by your rights and interests and those interests have a specific purpose, they are necessary, and they are balanced.

Some applicable laws may indicate other legal grounds for the processing and when applicable we will count on such grounds.

2. CONSENT RULE AND INTERRELATION WITH OTHER LEGAL GROUNDS


If you have given consent to the processing of your data you can freely withdraw such consent at any time by contacting us.

If you do withdraw your consent, and if we do not have another legal basis for the processing of your data, then we will stop the processing of the personal data and may delete in specific situations, including in case if you request the deletion of your personal data and we are obliged to delete.

If we have another legal basis for the processing of your data, then we may continue to do so, subject to your legal interests and rights.

3. OUR RESPONSIBILITIES


When we process personal data, we have obligations according to the applicable laws. We act as a data controller when we determine the purposes and means of the processing of your personal data. As a data processor, we process personal data on behalf of the controller.

4. RECOMMENDATIONS FOR YOU


You should read this Privacy Policy carefully. We want to make sure that you understand all your rights. It is important for both of us that you maintain your personal data confidential and secure.

5. WHEN WE PROCESS YOUR PERSONAL DATA


We process personal data when you interact with our website http://www.soundgatelibrary.com (the “Website”), especially:
- you browse any page of the Website;
- you purchase digital content;
- you communicate with us;
- you use our services;
- you receive notification from us;
- we measure the Website’s traffic;
- in cases that do not depend on you but we have a legal basis to collect such data.

6. WHAT WE COLLECT


We collect the following types of data:
- name, email address, phone number, address;
- data that identifies you such as your IP address, language, country, browser type, and version, time zone setting, browser plug-in types, some location information about where you might be, operating system and version;
- data on how you use the Website such as your URL clickstreams (the path you take through the Website), page response times, download errors, how long you stay on web pages, what you do on those pages, how often, and other actions;
- other personal data you share with us or personal data that we may legally obtain for our legitimate interests.

7. RECIPIENTS OF YOUR PERSONAL DATA


The recipients of the collected data are the highest management level of our company.

8. PURPOSES AND LEGAL BASIS FOR THE PROCESSING


We process the data for:
- For checkouts. We need to collect some information to be identify whom we provide the digital content. Legal basis: Contract; Legitimate Interests.

- Providing services. We need to provide services accessible via the Website. Legal basis: Consent; Contract; Legitimate Interests.

- Notifying you and direct marketing purposes. We may send you emails and other notifications to inform you about new digital content which may be interesting for you or send to you our newsletters. Legal basis: Consent, Contract; Legitimate Interests.

- Keeping the Website running (managing your requests, remembering your settings, hosting and back-end infrastructure). Legal basis: Legitimate Interests.

- Preventing frauds, illegal activity or any violation of the terms or Privacy Policy. We may disable access to the Website, erase or correct personal data in some cases. Legal basis: Legitimate Interests.

- Improving the Website (testing features, interacting with feedback platforms, managing landing pages, heat mapping the Website, traffic optimization, and data analysis and research, including profiling and the use of machine learning and other techniques over your data and in some cases using third parties to do this). Legal basis: Legitimate Interests.

- Customer support (notifying you of any changes to the Website, services, solving issues, any bug fixing). Legal basis: Legitimate Interests.

9. YOUR RIGHTS AS DATA SUBJECT


You can exercise the following rights by contacting us.

You have the right to access information about you, especially:
- the categories of data;
- the purposes of data processing;
- third parties to whom the data disclosed;
- how long the data will be retained and the criteria used to determine that period;
- other rights regarding the use of your data.

You have the right to make us correct any inaccurate personal data about you.

You can object to using your personal data for profiling you or making automated decisions about you. We may use your data to determine whether we should let you know the information that might be relevant to you.

You have the right to the data portability of your data to another service or website. We will give you a copy of your data in a readable format so that you can provide it to another service. If you ask us and it is technically possible, we will directly transfer the data to the other service for you.

You have the right to be “forgotten”. You may ask erasing any personal data about you if it is no longer necessary for us to store the data for purposes of your use of the Website.

You have the right to lodge a complaint regarding the use of your data by us. You can address a complaint to your national regulator.

In the context of the right to access information, we shall provide you with the information within one month of your request unless there is a justified requirement to provide such information faster. This term may be extended according to the applicable law.

10. SECURITY


We have security and organizational measures and procedures to secure the data collected and stored. You should be aware that no data transmission is guaranteed to be 100% secure and there may be risks. You are responsible for your login information and password. You shall keep them confidential. In case if your privacy has been breached, please contact us immediately.

11. LOCATION OF THE PROCESSING OF PERSONAL DATA AND THIRD-PARTY SERVICE PROVIDERS


The personal data is collected and processed by our company incorporated in Poland.

Our servers are provided by a hosting provider which is based in the European Union.

The Website contains links to third-party sites. The Privacy Policy does not cover the privacy practices of such third parties. These third parties have their own privacy policies and we do not accept any responsibility or liability for their sites, features or policies. Please read their privacy policies before you submit any data to them.

There are the following third parties:
- email service providers to notify you and for direct marketing purposes;
- website analytics companies to analyze data and improve our services and the Website;
- advertising companies for marketing purposes;
- social media companies to promote and be present in social media.

12. RETENTION POLICY


We store personal data as long as we need it and the retention practice depends on the type of data we collect, regulatory burden, and how we use the personal data. The retention period is based on criteria that include legally mandated retention periods, pending or potential litigation, intellectual property or ownership rights, contract requirements, operational directives or needs, and historical archiving.

The tax law requires us to store some personal data for 5 (five) years.

13. COOKIE POLICY


The Website uses cookies or similar technology to collect information about your access to and use of the Platform. Cookies are pieces of information that include a unique reference code that we transfer to your device to store and sometimes track information about you.

Most browsers automatically accept cookies, but if you prefer, you can change your browser to prevent that. You can prevent the setting of cookies by adjusting the settings on your browser. Alternatively, you may wish to visit https://aboutcookies.org, which contains comprehensive information on how to do this on a wide variety of browsers. Please note, however, that by blocking or deleting cookies you may not be able to take full advantage of the Platform.

Our cookies will be used to identify a particular user to hold a basket content and products selected by you in the previous visits or pages. Other cookies are provided by the third parties.

14. CALIFORNIA PRIVACY


The California Consumer Privacy Act (“CCPA”) provides Californian residents with specific rights regarding their personal data. When the CCPA is applicable, you may request to disclose some data to you about our collection and use of your personal data over the past 12 (twelve) months. You may ask us to delete personal data collected from you unless there are exceptions. If we sell personal data, you may opt-out of that sale.

We may not discriminate against you for exercising a CCPA right and if you choose to enforce applicable CCPA rights, we shall not charge you different prices or provide you a different quality of the services.

15. CONTACT INFORMATION


If you still have any question or need clarification with regard to our privacy practice, please contact us:
SoundGateLibrary Michal Jaroszewicz
Address: Dunikowskiego 3/26, 02-784 Warsaw, Poland
Email: support@soundgatelibrary.com